FREQUENTLY ASKED QUESTIONS

Everything you wanted to know and more

CAN I RENT A BIKE FOR DAYS?

You can rent bikes for days in Burgos, León and Arzua.
If there are several days there are packs that lower the rental price and include more services.

CAN I RENT A BIKE FOR THE CAMINO DE SANTIAGO?

We have a pack that includes everything you need to complete the Camino de Santiago, the transport of the bike, the bike and the complete equipment.

DELIVERY AND COLLECTION OF THE BIKE?

Configure the bike rental and select the delivery and collection location, We are in Burgos, Leon and Arzua, hand delivery and the rest of the way we send it.

WHAT HAPPENS IF THE BIKE HAS A BREAKDOWN?

Every time a bike leaves our facilities, an exhaustive review is carried out and it is difficult for you to have a problem but not impossible, that is why in the rental packages we guarantee the repair or replacement of the bike.

DOES THE BIKE COME WITH THE EQUIPMENT?

In the day rental modality, the equipment is optional.
All travel packages are all included.

WHAT DO I NEED FOR GET THE COMPOSTELA?

You need to travel a minimum of 200 km by bike, and stamp your pilgrim credential at least twice a day.

TIPS AND INSTRUCTIONS.

In order to ensure a safe driving experience, please read the instructions for use carefully, as well as the relevant warnings.

In this operating instructions manual we have compiled for you many tips on how to handle your bicycle and many useful details about the technology, maintenance and care of your bicycle.

Before riding a bicycle, please note the following warnings:

· Never ride a bike without a suitable helmet and goggles. · Be sure to always wear appropriate and conspicuous clothing in light colors, as well as tight-fitting pants or a waistband for pants and shoes adapted to the pedal system of your bicycle. · Always drive carefully and considerately on public roads and respect traffic rules so as not to endanger your own life and that of other people.

This manual will not teach you how to ride a bike.

When cycling you should be aware that you are engaging in a potentially dangerous activity and that you must keep the bike under control at all times.

For this reason, you must take into account from the first meter, that with your E-BIKE you advance much faster than with a traditional bicycle.

Never ride a bike if you are under the influence of medication, drugs, or alcohol, or if you are tired.

Respect the current legislation on the use of bicycles off the road and when going on public roads. Respect nature when passing through forests and meadows.

Drive exclusively on marked and firm streets and tracks. Your E-bike will be limited to 25 km/h for your own safety and current laws.

Are you familiar with the brake system? Check your delivery report and check if you can apply the front brake with the same brake lever you normally use (right or left). If this is not the case, have the assignment of the brake levers adapted before the first use in your shop. Eventually, modern brakes have a far superior braking effect than older brakes. Do some braking tests first outside of normal traffic, on a flat, non-slippery surface. Slowly approach higher speeds and braking capabilities.

3. Are you familiar with the exchange rate and how it works? Let in your specialized establishment explain the operation of the change system and, if necessary, choose a place without traffic to familiarize yourself with your new change system.

4. Are the saddle and handlebars properly adjusted? The saddle should be adjusted so that your heel just barely touches the pedal when it is in its lowest position, without having to bend your hips. Check if you can still touch the ground with the balls of your feet, when sitting on the saddle

5. If your bike has clipless pedals: Have you ever ridden with the right shoes? Start carefully practicing how to fit and release the shoes with the bike stationary.

QUICK-RELEASES Most bikes are equipped with quick-releases that allow components to be quickly adjusted, mounted, and removed.

Every time you go to ride your bike you should check beforehand whether all the quick releases are tightened properly. Handle quick releases with the utmost care, as your safety directly depends on them.

Practice correct handling of quick releases to avoid accidents.

The quick release essentially consists of two control elements: 1. The lever on one side of the hub. 2. The lock nut on the opposite side of the hub, which adjusts the preload on a threaded rod (the quick release shaft).

*Never handle any electronic element. If you have doubts about the operation of your bicycle or the error persists

RENTAL CONTRACT CONDITIONS

-The bicycle must be returned on the date and place established in this document.

-The bicycle will be delivered in perfect conditions of use, clean, with all its tools, accessories and equipment, in perfect condition, and the client must return it in the same conditions.

-At the time of delivery or collection of the bicycle, the user will verify and verify the correct operation of the bicycle as well as all its accessories, being able to claim any anomaly or malfunction at that time.

-In case of theft or non-return of the bicycle, the company reserves the right to collect it in full, as well as the stolen material. -No refund will be made for delivering the bicycles before the end of the contracted rental time.

-It is the complete responsibility of the client to respect the Spanish traffic regulations, exercising at all times a driving based on respect and caution.

-The client declares to be in perfect health conditions, to be able to handle a bicycle and to possess the necessary control of the rented equipment, as well as not having ingested toxic or alcoholic substances at the time of using the bicycle.

-The user is responsible for any damage caused as a result of any accident during the use of the bicycle.

Likewise, Leonbike-Roma, SL is not responsible for any fine or sanction derived from any infraction.

-Leonbike-Roma, SL is not responsible for claims for bodily or material damage caused to itself or to third parties by the user.